Privacy Policy

This document was last updated on November 13, 2023.

In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We don't collect user data with any intention of profiting from the data by selling or sharing with third parties. Any data collected is solely used for improving FountainAI internally. By visiting the Web Assist website ( or using our extension, you are accepting the practices outlined in this Privacy Policy. The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

What We Collect (and How it is Used and Shared)

Commercial information, including information about transactions you undertake with us.

We may share information with vendors, consultants, and other service providers who need access to such information to carry out work for us. Their use of personal data will be subject to appropriate confidentiality and security measures. A few examples: (i) payment processors who process transactions on our behalf, (ii providers who host our data and our services.)

Transactional information

If you purchase products or services from us, we will collect certain information from you that may include your name, address, email address, and information about the product or service you are purchasing. Your credit card and any other payment related information you enter is passed directly to our payment processors, Stripe and ExtensionPay, and doesn't ever go through our servers. All payment related data is stored by Stripe. You may find their privacy policy notice link here: . The privacy policy for ExtensionPay can be found at the bottom of their homepage here:

Information We Collect Automatically

When you access or use our services, we may also automatically collect information about you. This includes:

Log and usage data

We may log information when you access and use our services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), device settings, mobile carrier name, pages visited, links clicked, the requested URL, and search terms.

Information collected from cookies and similar technologies

We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services. For example, we store and retrieve information about your the extension settings that you select.

Location information

We may receive and process information about your location. Your approximate location is derived from your IP address.To comply with the law. We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request, including, but not limited to, meeting national security or law enforcement requirements. To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.

How we secure your data

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Your rights with respect to your information

At FountainAI, we apply the same data rights to all customers, regardless of their location. Currently some of the most privacy-forward regulations in place are the European Union's General Data Protection Regulation (“GDPR”) and California Consumer Privacy Act (“CCPA”) in the US. FountainAI recognizes all of the rights granted in these regulations, except as limited by applicable law. These rights include:

If you have questions about exercising these rights or need assistance, please contact us at For requests to delete personal information or know what personal information has been collected, we will first verify your identity using a combination of at least two pieces of information already collected including your user email address. If an authorized agent is corresponding on your behalf, we will first need written consent with a signature from the account holder before proceeding.

If you are in the EU, you can identify your specific authority to file a complaint or find out more about GDPR.